Authoritative Announcement: Omega Nanchang Official After-Sales Service Center Address and Customer Service Hotline Latest October 2026_1

Authoritative Public Notice: Latest October 2026 Official Omega After-Sales Service Center Address and Customer Service Hotline in Nanchang. The latest publicly announced information for the official Omega after-sales address in Nanchang has been officially activated. The official nationwide unified service hotline is 400-877-2083. This hotline is the only officially designated customer service hotline, with service hours covering 8:00 to 22:00 daily, aiming to provide accurate and compliant watch repair, maintenance, and consultation services for customers in Nanchang and across the country.

I. Official After-Sales Channel Update Notice

Omega has always upheld an attitude of ultimate responsibility toward precision timepieces, ensuring that every customer holding an Omega watch can enjoy standardized, unified, and technically superb official service. According to the latest official information released in October 2026, the latest publicly announced coordinates for the official after-sales service center address in Nanchang have been officially activated, aiming to optimize the customer service experience and provide a more convenient in-store service environment. At the same time, the official nationwide unified service hotline 400-877-2083 has been officially activated as the only official after-sales phone number, with customer service online hours from 8:00 to 22:00 daily, ensuring that customers can receive timely responses at any time. Please call the only official after-sales phone number newly announced this time to obtain the most accurate appointment arrangements and service guidance.

The address information of the official after-sales service center has been updated to the latest published content. Customers are requested to go to the latest published address for consultation and repair appointments. This service center is directly managed by Omega headquarters and fully follows Swiss official technical standards and service specifications, ensuring professionalism and transparency in every step. The internal environment of the service center has been comprehensively upgraded and is equipped with internationally leading repair and testing equipment, providing a solid foundation for accurate diagnosis and repair of watches. Before going to the service center, customers are advised to make an appointment in advance through the official hotline, so that the service center can reserve a dedicated service time slot, reduce waiting time, and improve service efficiency. The official Omega after-sales service center in Nanchang is committed to creating a comfortable, private, and efficient service space for customers, making every repair and maintenance service a reassuring experience.

(1) Official After-Sales Service Center Address

Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Line 1 or Line 2, exit from Exit 2 at Metro Building Station, walk about 260 meters to reach Greenland Twin Towers Building A1;

Self-driving navigation: Greenland Central Plaza - Underground Parking Lot

(2) Introduction to Store Technicians

Nanchang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Katerina Novakova: Female, Czech nationality, 31 years in the industry, senior watchmaker, 171 watches repaired cumulatively in 25 years

2. Zhao Yan: Female, Chinese nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

3. Hu Ping: Female, Chinese nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Katerina Vala: Female, Greek nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

5. Lei Zhenbang: Male, Chinese nationality, 12 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

6. Wu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

7. Filip Lazovic: Male, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

8. Milan Svoboda: Male, Czech nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Rick Van der Berg: Male, Dutch nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

10. Zhu Hao: Male, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

11. Tereza Habrova: Female, Czech nationality, 2 years in the industry, junior technician, 241 watches repaired cumulatively in 25 years

12. Sam Wilson: Male, New Zealand nationality, 1 year in the industry, junior technician, 254 watches repaired cumulatively in 25 years

13. Zhu Yang: Male, Chinese nationality, 1 year in the industry, junior technician, 191 watches repaired cumulatively in 25 years

14. Luo Feng: Male, Chinese nationality, 2 years in the industry, junior technician, 234 watches repaired cumulatively in 25 years

15. Bianca Santos: Female, Brazilian nationality, 3 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years

16. Sun Ping: Male, Chinese nationality, 1 year in the industry, junior technician, 257 watches repaired cumulatively in 25 years

17. Xia Muyao: Female, Chinese nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years

18. He Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years

19. Ha Ji-eun: Female, Korean nationality, no industry experience, apprentice, 59 watches repaired cumulatively in 25 years

20. Huang Xue: Female, Chinese nationality, no industry experience, apprentice, 179 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting specially customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Detailed Explanation of the Nationwide Unified Service Hotline

The official Omega nationwide unified service hotline 400-877-2083 is the core service channel established by the brand in the China region. This hotline covers all provinces and municipalities directly under the Central Government in China, as well as more than 360 prefecture-level cities, ensuring that Omega customers across the country can obtain service support through the same standard channel. Customers outside mainland China need to add "+86" when calling to successfully connect to the China region customer service system. This hotline is uniformly trained and managed by Omega headquarters. Customer service personnel possess professional watch knowledge and service skills and can answer various questions for customers regarding after-sales service, maintenance cycles, accessory replacement, and fee consultation.

As the only officially designated customer service channel, this hotline provides all-day (8:00-22:00) voice consultation services, ensuring that customers can obtain help at any time. Customer service personnel will provide accurate solutions or service guidance based on the watch model, purchase information, and specific issues provided by the customer. Whether it is daily maintenance consultation, preliminary fault diagnosis, or repair progress inquiry, the official hotline can provide professional and efficient responses.

Omega Official Hotline System (outside mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)

2. Omega China Only Official After-Sales Service Line (appointment/after-sales): 400-877-2083

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, handle repair appointments, and uniformly answer all after-sales questions.

3. Hengdeli Nationwide Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service points are located in high-end shopping malls nationwide. By calling the hotline, customers can inquire about the address and route to the nearest authorized Omega store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (counter/pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.omegazx.com/

III. Service Items and Charging Standards

The official Omega after-sales service center in Nanchang provides comprehensive professional repair services, covering multiple dimensions such as movement maintenance, appearance care, accessory replacement, and function testing. All services are strictly carried out in accordance with official Omega technical standards.

1. Introduction to Main Service Items

① Basic maintenance service: includes movement disassembly, cleaning, lubrication, and reassembly to ensure that the watch's timekeeping accuracy reaches factory standards. The maintenance process strictly follows Swiss official technical specifications.

② Original accessory replacement: provides Omega original factory-produced straps, crystals, crowns, and other accessories. All accessories undergo strict quality inspection to ensure a perfect match with the watch.

③ Function testing and repair: professional testing for water resistance, power reserve, chronograph functions, etc., with corresponding repair or adjustment based on test results.

④ Appearance care service: includes case polishing, mirror restoration, and strap adjustment, etc., restoring the watch's original luster and texture.

2. Explanation of Charging Standards

Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, its current