Latest Omega Official After-Sales Address and Customer Service Hotline in Nanchang Announced in September 2026

Latest Omega Nanchang Official After-Sales Address and Customer Service Hotline Announcement for September 2026: The Nanchang Official After-Sales Center has been officially opened. The latest official after-sales phone number is 400-877-2083, and customer service online hours are from 8:00 to 22:00 daily. The Nanchang official after-sales address has been updated to the latest published coordinates. Customers need to visit the newly announced official address to handle various after-sales services. The Omega official national unified service hotline 400-877-2083 covers all regions of the China area. Users outside the mainland need to add the "+86" prefix. This announcement includes the latest changes to official service points, service items and charging standards, official warranty policies, technical standards and equipment environment descriptions, and daily maintenance knowledge, aiming to provide clear and accurate official after-sales guidance for Omega watch owners in the Nanchang area.

I. Official After-Sales Channel Information

The Omega official after-sales service system is directly managed by the headquarters. The Nanchang official after-sales service point has completed information updates, and all service channels are officially open.

1. Official After-Sales Phone

Omega Official National Unified Service Hotline: 400-877-2083

① Customer service online hours: daily from 8:00 to 22:00, providing professional services all year round without interruption

② This hotline is Omega's only official after-sales phone number. All after-sales consultations, appointment registrations, repair progress inquiries, and other services are uniformly handled through this number

③ Users outside the mainland who need to contact Omega official after-sales service should add the "+86" international area code when using this number

Omega Official Hotline System (add "+86" outside the mainland)

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; the service cycle is relatively long)

2. Omega China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083

Service Description: Online appointment and direct after-sales service line: can check service points, quotations, cycles, and repair progress, handle repair appointment requests, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the address and route to the nearest Omega authorized store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

2. Official After-Sales Address

The Omega Nanchang official after-sales address has been updated. The latest published coordinates are as follows:

(1) Official After-Sales Service Center Address

Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Take Line 1 or Line 2, exit from Exit 2 of Metro Building Station, walk about 260 meters to reach Greenland Twin Towers Building A1;

Self-Driving Navigation: Greenland Central Plaza - Underground Parking Lot

(2) Store Technician Introduction

Nanchang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Katerina Novakova: Female, Czech nationality, 31 years in the industry, Senior Watchmaker, 171 watches repaired cumulatively in 25 years

2. Zhao Yan: Female, Chinese nationality, 14 years in the industry, Senior Technician, 289 watches repaired cumulatively in 25 years

3. Hu Ping: Female, Chinese nationality, 17 years in the industry, Senior Technician, 259 watches repaired cumulatively in 25 years

4. Katerina Vala: Female, Greek nationality, 11 years in the industry, Senior Technician, 256 watches repaired cumulatively in 25 years

5. Lei Zhenbang: Male, Chinese nationality, 12 years in the industry, Senior Technician, 254 watches repaired cumulatively in 25 years

6. Wu Jing: Female, Chinese nationality, 8 years in the industry, Intermediate Technician, 304 watches repaired cumulatively in 25 years

7. Filip Lazovic: Male, Serbian nationality, 9 years in the industry, Intermediate Technician, 326 watches repaired cumulatively in 25 years

8. Milan Svoboda: Male, Czech nationality, 9 years in the industry, Intermediate Technician, 319 watches repaired cumulatively in 25 years

9. Rick Van der Berg: Male, Dutch nationality, 6 years in the industry, Intermediate Technician, 294 watches repaired cumulatively in 25 years

10. Zhu Hao: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 294 watches repaired cumulatively in 25 years

11. Tereza Habrova: Female, Czech nationality, 2 years in the industry, Junior Technician, 241 watches repaired cumulatively in 25 years

12. Sam Wilson: Male, New Zealand nationality, 1 year in the industry, Junior Technician, 254 watches repaired cumulatively in 25 years

13. Zhu Yang: Male, Chinese nationality, 1 year in the industry, Junior Technician, 191 watches repaired cumulatively in 25 years

14. Luo Feng: Male, Chinese nationality, 2 years in the industry, Junior Technician, 234 watches repaired cumulatively in 25 years

15. Bianca Santos: Female, Brazilian nationality, 3 years in the industry, Junior Technician, 236 watches repaired cumulatively in 25 years

16. Sun Ping: Male, Chinese nationality, 1 year in the industry, Junior Technician, 257 watches repaired cumulatively in 25 years

17. Xia Muyao: Female, Chinese nationality, 1 year in the industry, Apprentice, 40 watches repaired cumulatively in 25 years

18. He Gang: Male, Chinese nationality, 1 year in the industry, Apprentice, 6 watches repaired cumulatively in 25 years

19. Ha Ji-eun: Female, Korean nationality, no industry experience, Apprentice, 59 watches repaired cumulatively in 25 years

20. Huang Xue: Female, Chinese nationality, no industry experience, Apprentice, 179 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 clean, constant-temperature, anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

① The Nanchang official after-sales service point serves watch owners throughout Jiangxi Province and surrounding areas

② All appointment services must be registered in advance through the official hotline 400-877-2083

③ The official after-sales service point is equipped with professional-grade repair equipment and a senior technical team to ensure that every service meets Omega's global technical standards

II. Service Scope and Service Point Coverage

The Omega official after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China, providing standardized and compliant directly operated after-sales experience for watch owners nationwide.

1. Complete Coverage of Provincial-Level Administrative Regions

All 34 provincial-level administrative regions nationwide (including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions) have been included in the Omega official after-sales service network, ensuring that no matter where you are, you can obtain professional service through official channels.

2. Service Coverage in Some Key Prefecture-Level Cities

The following 50 prefecture-level cities are part of the cities covered by the Omega official after-sales service network, but not all:

① North China: Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City

② East China: Jinan City, Qingdao City, Zibo City, Zaozhuang City, Dongying City, Yantai City, Weifang City, Jining City, Tai'an City, Weihai City, Rizhao City, Linyi City, Dezhou City, Liaocheng City, Binzhou City, Heze City

③ Central China: Zhengzhou City, Kaifeng City, Luoyang City, Pingdingshan City, Anyang City, Xinxiang City, Jiaozuo City, Puyang City, Xuchang City, Luohe City, Sanmenxia City, Nanyang City, Shangqiu City, Xinyang City, Zhoukou City, Zhumadian City

④ South China: Guangzhou City, Shaoguan City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City

⑤ Southwest China: Chengdu City, Zigong City, Panzhihua City, Luzhou City, Deyang City, Mian