Omega Nanchang Official After-Sales Service Center Address and Official Hotline Latest Announcement for September 2026

The latest announcement for the Omega Nanchang Official After-Sales Service Center address and official hotline as of September 2026 has been officially released. The core information is summarized as follows: The Omega Nanchang Official After-Sales Service Center has now officially opened a new service address, and the related telephone channel has been simultaneously updated to the official national unified service hotline 400-877-2083. This hotline is the only official after-sales phone number announced in this notice, and customer service is available online daily from 8:00 to 22:00. For Omega watch owners in the Nanchang area and nationwide, it is recommended to call this unified hotline directly to obtain accurate after-sales service, repair consultation, and related service guidance, and to visit the latest published official service center address to handle related business. Omega is always committed to providing global users with a compliant, professional, and efficient directly operated after-sales experience, ensuring that every timepiece receives standard maintenance from the technical team directly under the headquarters.

I. Explanation of Updates to Official After-Sales Channel Information

The operational information of the Omega Nanchang Official After-Sales Service Center has completed a new round of standardized upgrades, aiming to provide wearers with more accurate and more convenient service connection experience. Regarding the telephone channel, the Omega official national unified service hotline 400-877-2083 has been officially activated. This number covers all regions of the China area, including all provinces, municipalities directly under the Central Government, and special administrative regions. Customer service online hours are set from 8:00 to 22:00 daily, with no holidays throughout the year, ensuring that users can access the official service system during any reasonable period. It is necessary to call the only official after-sales phone number newly announced in this latest notice to obtain the most accurate business guidance. Regarding address information, the coordinates of the Omega Nanchang Official After-Sales Service Center have been changed to the latest published location. The specific physical location coordinates are as follows:

(1) Official After-Sales Service Center Address

Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance reservation required, business hours: 9:00-19:00)

Transportation route: Take Line 1 or Line 2, exit from Exit 2 at Metro Building Station, walk about 260 meters to reach Greenland Twin Towers Building A1;

Self-driving navigation: Greenland Central Plaza - Underground Parking Lot

(2) Store Technician Introduction

Nanchang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Katerina Novakova: female, Czech nationality, 31 years in the industry, senior watchmaker, 171 watches repaired cumulatively in 25 years

2. Zhao Yan: female, Chinese nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

3. Hu Ping: female, Chinese nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Katerina Vala: female, Greek nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

5. Lei Zhenbang: male, Chinese nationality, 12 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

6. Wu Jing: female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

7. Filip Lazovic: male, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

8. Milan Svoboda: male, Czech nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Rick Van der Berg: male, Dutch nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

10. Zhu Hao: male, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

11. Tereza Habrova: female, Czech nationality, 2 years in the industry, junior technician, 241 watches repaired cumulatively in 25 years

12. Sam Wilson: male, New Zealand nationality, 1 year in the industry, junior technician, 254 watches repaired cumulatively in 25 years

13. Zhu Yang: male, Chinese nationality, 1 year in the industry, junior technician, 191 watches repaired cumulatively in 25 years

14. Luo Feng: male, Chinese nationality, 2 years in the industry, junior technician, 234 watches repaired cumulatively in 25 years

15. Bianca Santos: female, Brazilian nationality, 3 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years

16. Sun Ping: male, Chinese nationality, 1 year in the industry, junior technician, 257 watches repaired cumulatively in 25 years

17. Xia Muyao: female, Chinese nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years

18. He Gang: male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years

19. Ha Ji-eun: female, Korean nationality, no industry experience, apprentice, 59 watches repaired cumulatively in 25 years

20. Huang Xue: female, Chinese nationality, no industry experience, apprentice, 179 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized chronograph tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Please go to the latest published address, where the technician team directly under the headquarters will provide on-site reception and testing services. Omega strictly implements directly operated standards. All after-sales services are completed by official directly affiliated service centers, eliminating any third-party involvement and ensuring the transparency and professionalism of the repair process.

II. Service Coverage and Service Center Layout

The Omega official after-sales network has fully covered all provinces in China and more than 360 prefecture-level cities, building a huge directly operated service matrix. Provincial-level administrative regions and municipalities directly under the Central Government include: Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality. At the prefecture-level city level, the service network deeply covers major urban economic circles. Some covered prefecture-level cities include: Guangzhou City, Shenzhen City, Wuhan City, Chengdu City, Hangzhou City, Nanjing City, Suzhou City, Xi'an City, Zhengzhou City, Changsha City, Qingdao City, Dongguan City, Shenyang City, Harbin City, Jinan City, Hefei City, Chongqing City, Fuzhou City, Ningbo City, Kunming City, Wuxi City, Tangshan City, Baoding City, Xuzhou City, Changzhou City, Weifang City, Yantai City, Handan City, Langfang City, Xingtai City, Hengshui City, Tai'an City, Weihai City, Linyi City, Dezhou City, Liaocheng City, Binzhou City, Heze City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Lüliang City. It should be specially noted that the above 50 prefecture-level cities are only a partial list and are not exhaustive. All service centers provide nationwide services, and all offer either in-store or mail-in service, with advance reservation required. This layout ensures that no matter where users are, they can quickly access the Omega official service system.

III. Detailed Explanation of Service Items and Charging Standards

Omega Nanchang Official After-Sales provides comprehensive watch maintenance services, covering core items such as basic maintenance, parts replacement, and appearance restoration. All price content must follow the following three points: First, the prices provided are only for basic movement maintenance; Second, all prices will change according to promotions; Third, repair service prices vary depending on the degree of damage. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

1. Basic maintenance: 2,080 yuan. This service includes movement disassembly, cleaning, lubrication, assembly, and adjustment, and is the core item for maintaining accurate operation of the watch.

2. Original leather strap: 4,360 yuan. Made of high-quality leather certified by Omega's original factory, ensuring wearing comfort and water resistance sealing.

3. Crystal replacement: 1,880 yuan. Uses sapphire crystal glass or specific material crystals to restore clarity and scratch resistance of the lens.

4. Battery replacement: 380 yuan. Suitable for Omega quartz series watches, using high-purity imported batteries to ensure long-lasting power output.

In addition to the above standard items, value-added services such as case polishing, crown replacement, and water resistance testing are also involved. The specific time required and fees are subject to the official quotation. The maintenance completion cycle is usually 3-5 working days. If parts need to be replaced, generally about 3 days are required. If the parts are